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About Us
Indigo Telecom Group specialises in the design, planning, build, supply, management and maintenance of telecommunications networks across the UK/Ireland and mainland Europe.
Indigo offers a comprehensive range of installation, professional and technical services
to assist telecommunications operators, carriers, network equipment manufacturers,
utilities and private enterprises in deploying, managing and maintaining multi-vendor
telecommunications infrastructure.
Indigo is an Alcatel-Lucent "Premium Partner" for Enterprise voice and data solutions,
and is proud to have designed and implemented some of the largest call-centre
oriented voice networks in the UK, which are now under full Indigo support and
maintenance. Indigo also offers network transformation/migration services, as
well as a comprehensive range of bespoke IP consultancy services.
From its purpose-built, carrier class network operations centre (NOC), Indigo
delivers full 24x7 maintenance and fault management services, backed by committed
response times and service levels. Fully trained help desk staff and 1st line
support engineers diagnose and solve even the most complex of faults. Proactive
NOC services cover network/alarm monitoring, performance analysis and configuration
management.
Indigo has the people, processes and tools in place to deliver service excellence
across a wide spectrum of fixed line and wireless technologies; these include
IP/MPLS, Voice/VoIP, xDSL, ATM/TDM, PDH/SDH, and DWDM, plus fixed microwave links,
cellular networks, private mobile radio, WiFi/WiMAX, fixed radio access and telemetry
systems.
Indigo supports an ever increasing number of pan-European networks under 24x7
full maintenance contracts. With an engineering footprint covering UK, France,
Germany, Holland, Belgium, Switzerland, Austria and Spain amongst others, Indigo
is able to deliver an unparalleled engineering service offering for existing
and future international blue-chip and pan-European partners
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